Help centre

Business directory

Adding your business, listing products, collecting reviews and handling customer enquiries.

Add your business to the directory

Listing a business is free. Sign in and choose Add your business, then pick your country, town and category and describe what you do. You can add one photo or logo to the listing itself.

A few rules keep the directory trustworthy:

  • No links or website addresses in the description — your website has its own field.
  • Your listing is checked by our team before it appears.
  • Listings expire after 90 days unless renewed — we email you before that happens (see post expiry & renewal).

Products and reviews

Products — once your listing is live you can add products with prices from the same edit page, so customers can browse and compare what you offer. Products are checked before they appear.

Reviews — signed-in users can leave one review per listing (1–5 stars plus their experience). Reviews are moderated to keep them genuine, and business owners cannot review their own listing. If a review of your business breaks the rules, use the report button or contact us.

Editing your listing (and why it goes offline briefly)

You can edit your listing any time from My account. One important thing to know: every edit is re-checked by our team before it goes back online — including a changed photo. This keeps unchecked words or images from ever appearing on the site.

Your listing is off the directory for a short while after you save, and returns automatically the moment it's approved. If we can't approve a change we'll leave you a note explaining why, so you can fix it and resubmit.

Customer enquiries — how people contact you

Visitors can send your business a message straight from your listing page — they don't need to see your email address, and you don't need to publish it. Messages are checked by our team, then delivered to the enquiries inbox in My account, and the notifications bell lets you know something is waiting.

Reply using the contact details the customer left. Abusive or spammy messages never reach you — that's the point of the check.

Didn't find what you needed? Contact us